Find Your Pool Problem

Why does my pool have a heavy chlorine odor?

If a pool has a heavy chlorine smell, something is wrong. A pool, when properly balanced, should never smell like chlorine. Often this smell is caused when a substance called chloramines form when good chlorine molecules combine with ammonia in the pool water. The smell is the ammonia being broken down. To fix this issue shock the pool heavily with a chlorinated shock to bring chlorine levels up to 10-15ppm so as to kill off all chloramines, then wait to swim again until chlorine levels resume to the 1-3ppm range. For more assistance, please feel free to contact us at (810) 629-1772.

Why do my eyes itch while/after swimming?

Your pool water's pH and alkalinity levels are unbalanced. Have your water tested to determine the amount of pH and alkalinity increaser is needed. For more information, please feel free to contact us at (810) 629-1772.

Why is my water cloudy?

Cloudy water can occur from several causes. Filteration can be low, hardness can be high, the pH could be high or algae could be beginning to grow. Shocking the pool and increasing the length of time the water is filtered usually will clear the pool. If cloudiness remains, have your water tested for further instructions. For more assistance, please feel free to contact us at (810) 629-1772.

How do I get rid of stains on my pool?

Stains are caused by metal deposits. A brown stain is caused by high iron levels, a black or blue stain caused by high copper levels, and a blue-green stain by high manganese levels. Commercial stain removals are available at your pool chemical supply store. For more assistance, please feel free to contact us at (810) 629-1772.

My chlorinator runs through chlorine too fast, what can I do to slow the chlorine consumption down?

Check the chlorinator's numbered dial, is the number higher than you usually have it? If so, turn your dial down. What brand of chlorine are you using? Some brands bought at large chain stores often contain more filler than chlorine, causing the chlorine tablets to break down faster. Consider then purchasing a higher quality chlorine tablet. For more assistance, please feel free to contact us at (810) 629-1772.

Why is my pool green?

Green water is a sign of algae growing in your pool. Adding algaecide according to proper instructions will clear the algae from your pool. Depending on how dark green your water is, multiple doses may be required. For more assistance, please feel free to contact us at (810) 629-1772.

My pH levels keep jumping up and down, why aren't the levels stable?

Your total alkalinity levels are low. Alkalinity is what keeps your pH balanced in your pool. Having your water tested will determine how much alkalinity increaser needs to be added to your pool. For more assistance, please feel free to contact us at (810) 629-1772.

Why is my pool foaming?

Foaming water can be caused by an excessive amount of oils, lotions, creams, and algaecides running through your water and filter. Canceling the use of mentioned substances for a time and shocking your pool will most often clear any foaming. If extreme foaming forms and continues, have your water tested for further instruction. For more assistance, please feel free to contact us at (810) 629-1772.